Buy and Get Reward ! ****?

Buy and Get Reward I am beginning to think this is a ****! I have followed all the procedures regarding the Buy and Get Reward program - firstly we never received our unique token and link to a website - I phoned and eventually they gave me the unique token. Then I filled in the online registration form and should have received a reward registration pin code. I have not received this - I have now spent over two hours trying to get hold of SAMSUNG on their customer line ********** 258 and there is absolutely no reply - you just hold and hold - on the brochure it says that tonight is the deadline - I can see that they are probably going to come back to me and tell me that my form wasn't verified and I don't quality for the reward! I see someone else has had a problem with this reward -