SR
Sunel R
1 reviews | Active since Jul 2020
21 Dec 2021, 13:26
Buy and get promotion ****
Went and baught a fridge and was told there is a buy and get promotion and we are getting a voucher. This must be the biggest **** ever, I followed all the steps over a month ago and have yet to receive my voucher. Everytime I phone the promotion line I get the same answer, it has been validated and I will receive my voucher shortly, this has been going on for more than a month. Never falling for this **** again and am very disappointed that such a big brand allows this.
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Samsung South Africa's replyOfficial
21 Dec 2021, 13:27Good day Sunel ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply21 Dec 2021, 13:27
Official
Good day Sunel ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM