TC
Tshepo C
1 reviews | Active since Feb 2016
20 Feb 2016, 08:28
Buy and Get Promotion
I submitted my flight booking forms on the 18 January 2016 for the trip to be undertaken on 04 - 07 March 2016. To date nothing has been received and your call centre seem not to know what they are doing. I have been caling weekly with no results. This is a pain in a back side to deal with. What must i do since i submitted my form 6 weeks before my planned travel.Give me solutions not another reference number like what you did to others. i am disappointed with your service.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
20 Feb 2016, 14:09Hello vx24ns81,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
Samsung South Africa's reply20 Feb 2016, 14:09
Official
Hello vx24ns81,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA