TE
Tella E
1 reviews | Active since Feb 2016
18 Feb 2016, 08:05
Buy and get Promotion
Same as all the other complaints. Just no response on email's or phone calls. Doc submitted before 31 Dec and still waiting for my so called sms for the promotion. We were actually planning to use the voucher this month as you are suppose to book 4 weeks before the time. But it is 2 months later and still waiting for response.... not very happy about that.
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Samsung South Africa's replyOfficial
18 Feb 2016, 11:08Hello Tella36,
Good day Tella
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ***
Regards
Good day Tella
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ***
Regards
Samsung South Africa's reply18 Feb 2016, 11:08
Official
Hello Tella36,
Good day Tella
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ***
Regards
Good day Tella
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number: ***
Regards