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Rene B
1 reviews | Active since May 2023
13 Jul 2023, 09:56
Buy and Get Promotion ****!!!!!
I bought a washing machine on the 18th November 2022. Tried numerous times to register the "Buy and Get" Promotion. Called helpline a few times. The R3000 voucher is a ****!!!!!
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Replies (2)
Samsung South Africa's replyOfficial
13 Jul 2023, 09:57Good day Rene
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply13 Jul 2023, 09:57
Official
Good day Rene
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
RB
Rene B's updateReviewer Update
13 Jul 2023, 12:07I've tried to claim the promotion for the first time on the 22 November 2022 when it was running...... numerous times after that.....
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Rene B's update13 Jul 2023, 12:07
Reviewer Update
I've tried to claim the promotion for the first time on the 22 November 2022 when it was running...... numerous times after that.....