Buy and get promotion

I bought a dishwasher in December with the promise that I will get (not win!) a free flight with BA. It is now March and I have not yet received my flight!! I have spent enough money on calling the call center that I might as well have paid for my own flight. I really thought Samsung was a trusted company, not one trying to trick me into buying something with a **** reward.<br> <br> Every time I have phoned they have promised to get back to me within days. I have now phoned them more than 5 times every time spending close to an hour on the phone. I have given up trying to get this **** reward because I cannot spend more time on the phone!<br> <br> WHAT A ****!!