Buy and Get Promotion

Annoyed is an understatement with Samsung's Buy and Get Competition!! 2 months later, I thought I would have received our pin code/voucher- but no, I am still being passed on from one Samsung rep to another- with NO HELP. I entered this competition in December, and since then there hasn't been any feedback from Samsung and/or affiliates unless I call them. I have emailed all documents required since December, but just yesterday I was told a document is missing, (by the way, I have proof that it was sent last month!!)- what service are you giving Samsung- I am regretting even purchasing the goods in December, had I know one was going to be treated like this- and have to waste money calling and driving to the Samsung shop to get assistance for anyone to escalate this matter. Why do a competition that YOU aren't able to execute it smoothly? <br> <br> Samsung, what you are putting through your customers is pathetic to say the least. The call centre people are so quick to say a document is missing and when its proven that it was sent, an apology is above them or Samsung. And that doesnt expedite this tedious process either because next time it will something ELSE missing! Arrg.,