YG
Yugan G

1 reviews | Active since Jun 2011

05 Feb 2016, 14:51

Buy and Get Peeved Off

Like so many other complaints here, mine is no different.<br> I've submitted, re-submitted, re-submitted and each time you call you in...\Let me chat to my team leader\"...\"You will receive your pin by Friday in the batch we are sending out\".<br> <br> Is this a **** by Samsung just to lure people into buying their products with a false promise of actually receiving anything? After all the calling so many times and with no feedback I would actually believe so. <br> <br> I wonder what Samsung SA has to really say about all if this? Nothing I guess since we are not closer than when we started this process.<br> <br> A useless team leader Karen who never gets back to you and is always busy...busy avoiding everyone!<br> Great team leader...lead by example."

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply05 Feb 2016, 16:30
Official
Hello YuganG,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Your Reference number ***

Regards
Samsung Team