1 reviews | Active since Jul 2016
Buy and Get NOTHING
<p>Samsung you created this "Buy and Get" promotion, you made it easy for your customers to "Buy" but have made the "Get" part nearly impossible. Was this done intentially Samsung? I have purchased many producst, fridges, aircons, etc but your Buy and Get team never seems able to book our accommodation or flights.</p> <p> </p> <p>Looks like we need to make a banner and hang it over a main highway showing that your "Buy and Get" promotion is actually "Buy and Get Nothing".....</p>
Hi Bradley,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
Hi Bradley,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
I got a call from Samsung telling me teh buy and get team woudl sort this out. The buyandget team rep**** with a vry poor email, explaining nothing, told us something about availability issues. If the useless buyandget team had responded to our original request which was months ago, there would have been no problem. Pathetic Samsung pathetic!!!
I got a call from Samsung telling me teh buy and get team woudl sort this out. The buyandget team rep**** with a vry poor email, explaining nothing, told us something about availability issues. If the useless buyandget team had responded to our original request which was months ago, there would have been no problem. Pathetic Samsung pathetic!!!