WM
Wayne M
1 reviews | Active since Mar 2011
01 Feb 2016, 15:20
BUY AND GET NOTHING
I BOUGHT A DISHWASHER AND SENT ALL MY DOCUMENTS AND PHOTOS IN NOVEMBER ALREADY. THE CALL CENTER SAYS ALL IS IN ORDER BUT I HAVE STILL NOT RECEIVED MY PIN VOUCHER, I HAVE CALLED FIVE TIMES AND EVERY TIME GET TOLD I WILL RECEIVE MY PIN IN THE NEXT DAY OR TWO.<br> <br> WHAT IS HAPPENING, THIS WILL MAKE ME NEVER BUY ANOTHER SAMSUNG PRODUCT. THIS LOOKS LIKE A ****.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
01 Feb 2016, 17:46Hello wayne456,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
your reference number is ***
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
your reference number is ***
Samsung South Africa's reply01 Feb 2016, 17:46
Official
Hello wayne456,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
your reference number is ***
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
your reference number is ***