1 reviews | Active since Dec 2013
BUY AND GET NOT WIN,GET
Hi,<br> <br> I bought a dishwasher with the Samsung \Buy and Get, Not Win\" promotion. I chose the flight option and filled in all the forms, and sent the booking form on 2 February. I need to buy a second flight ticket for my wife (the promotion was only for a return ticket, that's all fair) and these prices are going up daily, and I want to move along.<br> <br> Point is, waiting 10 days to book a flight is unacceptable, I say 10 days but I am still without a ticket so this number is likely going to change. This is the 21st century (something Samsung should know as it is a technological company) - and a booking should take no longer than 14min, (give a day for admin).<br> <br> And also - please look closely on my booking from, I have suggested time slots for these flights, do not book the flight on a time of day that requires me to put in extra leave.<br> <br> Please sort this out now.<br> <br> Jaco<br> "
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number :***
Kind regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number :***
Kind regards
Samsung Team
