Buy and Get - more like Buy and Forget!

<p>I purchased a new Samsung fridge in about July 2016 with a promise of Buy and Get, not win accommodation for 2. I duly registered with them online, sent them proof of purchase and they sent me a two night stay booking form. I completed this sent it back to them. They gave me a validation code A ********** 33 and to date in spite of phone calls and emails, have still not received any vouchers. When you call their number ********** 629, it keeps saying, "you are at position 2 in this queue, please wait to be connected" and you still do not get through. I eventually got through to someone today and he had the audacity to ask me what it is I am looking for. I also could not understand a word he was saying because the phone was so ****led and indistinct. He just asked me to hold on a second and lo and behold, I never heard him come back again! I called again, spoke to Michael, and he told me that Washeeme would phone me back because she was the booking lady. I have heard nothing since then. So frustrating!!</p>