Buy and get? Get ****med!!!!!!

<p>Because Samsung had a “promotion” running I decided to rather purchase a Samsung washing machine and by doing that, would also then get a free weekend away or local flight tickets. </p> <p>Now who would not go for that promotion?</p> <p>After purchasing my washing machine at Makro Cape Gate, I registered my purchase on 21/12/2016 as required according to the rules of the promotion.</p> <p>On the same day I received a link via sms and completed my registration.</p> <p>On 30/01/2017, 9 days later, I received a sms stating that I must complete my submission before 31/01/2017</p> <p>Later the same day I also received a notification via email notifying me that the proof of purchase image was incorrect. I contacted them via email to try and find out what they require but also resubmitted another 2 different images in the hope that they would be correct.</p> <p>I also tried phoning but the line was unavailable.</p> <p>On 31/01/2017 I received another notification stating that I need to submit the correct image. Again I mailed them to ask for guidance.</p> <p>I also tried phoning but was put on hold for almost an hour.</p> <p>During this time I compiled a detailed email outlining my queries and need some guidance and feedback on the issue.</p> <p>Well I am still waiting for feedback.</p> <p>Not only is this false marketing, but you are contributing to a terrible public perception.</p> <p>This is something that I never expected from a Company like Samsung!!!!!</p> <p>My next stop would be 702 and Cape Talk Radio should this issue not be resolved</p> <p> </p>