1 reviews | Active since Jan 2012
Buy and Get Competition
<p>I Bought a washing machine, with the buy and get promotion in December.</p> <p>Registered online and got sms pin code ********** 61.</p> <p>I then call the call centre in May 2016 to book.</p> <p>A consultant sent me booking form which were sent back to ********** on 05.05.2016.</p> <p>Till thiss day i have not received my coupon.</p> <p>I called the call centre again on 12.07.2016, consultant by the name of Farieda gave me her email address and advised i would get feedback. I did not.</p> <p>I called again and spoke to Amin Davids who said it takes 48 hours, but i have been waiting since 05.05.2016.</p> <p>I want to know was this just a **** to get people to buy the product?????</p> <p> </p> <p>Very irritated client.</p>
Hi Tshifhiwa
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 064
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Tshifhiwa
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 064
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
