JL
John L
1 reviews | Active since Jan 2016
19 Jan 2016, 12:44
BUY AND GET COMPETITION
I bought a fridge at Game Centurion and received the Buy and Get Competition in November 2015. in December I completed this after I received my sms to follow the link. the next day a lady phoned me to say that they have received it from me and this process takes 7 - 14 working days. we are in 2016 already and I did not hear anything from them. not a very happy customer and I would like to know what is happening.
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Samsung South Africa's replyOfficial
21 Jan 2016, 09:58Hello Johnny1989,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your reference number ***.
Regards
Samsung Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your reference number ***.
Regards
Samsung Team
Samsung South Africa's reply21 Jan 2016, 09:58
Official
Hello Johnny1989,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your reference number ***.
Regards
Samsung Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your reference number ***.
Regards
Samsung Team