Buy and Get - ******** ****!

I have lost count of how many times I have been holding on the phone waiting to be put through to their stupid call centre. Today after nearly 15min of holding I got through to someone who repeated their memorised response of \someone will be in contact with you for confirmation of booking shortly\". I have heard this too many times! He proceeded to transfer me to their booking lady, who I've come to learn is Fatima. 15min of holding later, I get transferred to a voicemail! Samsung, stop ********ting us please... I'm livid and unimpressed to say the least."