TK
Thereshnee K
1 reviews | Active since Oct 2013
05 Feb 2016, 08:10
Buy and get
I bought an Eco bubble in December. I tried to register online for the promotion and didn't allow me. We called the call centre and 3 weeks ago today I received an email to say that the registration was done and that I will receive a SMS in 7-14 days. I followed up with Deunaine and have not been given the courtesy of a response. This process has been a hassle from the beginning. I would really like to know what is going on.
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Samsung South Africa's replyOfficial
05 Feb 2016, 09:16Hello Thereshneek,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Samsung South Africa's reply05 Feb 2016, 09:16
Official
Hello Thereshneek,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team