DH
Deshnee H
1 reviews | Active since Jan 2016
04 Feb 2016, 12:23
BUY AND GET
I purchased 3 Samsung products in November. Followed all the prompts to register these to get the free weekend away. 2 of them I received the codes but the other one I keep getting messages to submit information. The messages said that the deadline to submit the outstanding information was 31 January 2016 and I have send this about 5 times. To date no response. I have tried to make a reservation with no response for about a month.
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Samsung South Africa's replyOfficial
04 Feb 2016, 12:41Hello Deshneeh,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
Samsung South Africa's reply04 Feb 2016, 12:41
Official
Hello Deshneeh,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung Team