1 reviews | Active since Jul 2016
Buy and get
<p>Samsung gives you the choice of a domestic return flight or a weekend away when you buy a qualifying product. I bought a wachine machine to qualify. I sent a copy of my ID and everything they asked for and completed the form. I chose the weekend away. I had to provide them with 3 dates, after which they responded that none of the dates are available and I have to provide another few dates, which I did. This was about 3 months ago, and I never heard anything since. I cannot get through to the call centre. Can someone please contact me, this is not a good adverti*****t for your company. </p>
Hi Karin
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 312
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Karin
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 312
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
