rS
renier S
1 reviews | Active since Sept 2015
25 Jan 2016, 14:19
Buy and Get
In December we entered the buy and get competition sponsored by Samsung. After-sending them the info as requested not one not twice but four time i get a sms today stating that i i do not send it today we forfeit the prize. Worst is the email address attached to the sms is not even an email address. You then phone just to be placed 13th in a queue and after holding on for almost 15 mins get cut off to call again and be 15th in the queue.
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Replies (1)Samsung South Africa's replyOfficial
25 Jan 2016, 14:31Hello rasnyman,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
Samsung South Africa's reply25 Jan 2016, 14:31
Official
Hello rasnyman,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung S.A
