BVdm
Brittney Van der merwe
1 reviews | Active since Jun 2021
10 Jun 2021, 21:33
Bunch of *******
Please stay away from Samsung. Almost a year and still waiting for my TV. They just play the blame game . Calling endless with no feedback. Can't believe how much airtime I have spend on calles being told lies .
Can buy the TV for the price of the airtime I have paid .managers don't even get back to you !!!!
Horrible customerservice!!!just steels your money and runs and you never get your product
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Replies (2)BVdm
Brittney Van der merwe's updateReviewer Update
10 Jun 2021, 21:36No feedback on any emails or times I have given my contact details
BVdm
Brittney Van der merwe's update10 Jun 2021, 21:36
Reviewer Update
No feedback on any emails or times I have given my contact details
Samsung South Africa's replyOfficial
11 Jun 2021, 09:44Good morning Brittney,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply11 Jun 2021, 09:44
Official
Good morning Brittney,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS