1 reviews | Active since Aug 2016
bunch of *******
<p> I go to get my phone screened repaired under warranty they tell me everything is in order and i can pick the phone up in 2 hours. 2 hours later i go pick the phone up and they say that the IMEI number has expired (IMEI number do not expire) and that they're not giving my phone back. Im never doing business with this bunch of ********* ever again id rather go apple than have to deal with this nonsense</p>
Good day Nick,
We have noted your concern, thank you for bringing the matter to our attention. We have escalated your query through to our Voice of Customers department who will ne in contact with you in this regards. Our sincere apologies for any inconvenience you may have experienced in this regards. Herewith your VOC reference number: ********** 640.
Kind regards
Samsung SA
Good day Nick,
We have noted your concern, thank you for bringing the matter to our attention. We have escalated your query through to our Voice of Customers department who will ne in contact with you in this regards. Our sincere apologies for any inconvenience you may have experienced in this regards. Herewith your VOC reference number: ********** 640.
Kind regards
Samsung SA