Broken Samsung S7
<p>So after having my Samsung S7 for less than a month the phone just stopped charging. I took it back at the Woodlands Vodacom branch and they told me to take it to Vodacare in Menlyn which I did. Two weeks later I got my phone back and they told me it is irreparable(the phone had a faulty mainboard). I just phoned Vodacom and now I have to pay this contract for two years after using my phone for less than a month. </p> <p> </p> <p>Surely they have to give me a new phone....</p>
Hi Donovan
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number:***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Donovan
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number:***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
