EV
Etienne V
1 reviews | Active since Dec 2011
21 Dec 2015, 10:08
Broken Samsung S6 Edge
I have a Samsung S6 Edge and even though I am having problems with it, no one (Samsung or Vodacom) wants to take responsibility for fixing the phone.<br> <br> My phone heats up so bad, I cannot hold my phone in my hand. The highest the temp of my phone went was about 83 degrees. Vodacom told me to call ADH Premium, as they cover S6 Edge motherboard, so I phoned them, and they do not cover this.<br> <br> The problems I have with my phone are
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Replies (1)Samsung South Africa's replyOfficial
21 Dec 2015, 15:28Hello eventer86,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung Team
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung Team
Samsung South Africa's reply21 Dec 2015, 15:28
Official
Hello eventer86,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung Team
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Regards
Samsung Team
