AS
Adrian S

1 reviews | Active since Jan 2017

02 Jan 2017, 21:35

broken 4 month old A5

<p>I've had my samsung A5 for only 4 months and it has been in and out of Samsung repairs since the beginning of December for the same problem. The service is so horrible at that store, it took them nearly an hour to find my phone when I collected it last week Wednesday. I am tired of having to take my phone back and forth, Samsung needs to replace it.</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply03 Jan 2017, 10:17
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA