LB
Lane B
1 reviews | Active since Oct 2015
09 Dec 2015, 07:03
BROKEN
This is seriously ridiculous. My Samsung S6 is 6 months old and this is the 3rd time my phone broke. I mean really??? We all thought that the Samsung was the new thing and the best in the market but obviously not. I think I might seriously have to change to another brand. I can't struggle without a phone, drastic steps need to be taken
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Samsung South Africa's replyOfficial
09 Dec 2015, 08:13Hello Lanebronk,
This is to acknowledge receipt of your complaint.
The query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
The query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply09 Dec 2015, 08:13
Official
Hello Lanebronk,
This is to acknowledge receipt of your complaint.
The query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
The query is currently in escalation with our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team