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firstreserve F

1 reviews | Active since Sept 2014

01 Oct 2018, 13:44

BRIXBY THE SAMSUNG PAIN

I recently purchased a new Samsung S9 cellphone. There are many problems with it, but the most irritating is this thing they call Brixby-it is there everytime you switch on the phone, and I don't want it. They told me in the Vodacom shop it cannot be deleted or switched off it is embedded . what a nightmare

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Replies (1)
Samsung South Africa
Samsung South Africa's reply01 Oct 2018, 14:09
Official

Good day Kneale

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LZ