JW
Jacques W
1 reviews | Active since May 2011
15 Sept 2022, 18:36
BRAND NEW Z-FOLD BATTERY USELESS
Just purchased a Brand new Z-fold to do Business on - battery doesn't even last half a day. Spend HOURS in the shop with data transfer etc NOW I HAVE TO BOOK THE PHONE IN?? *** how will I do Business or operate ? Was also told I could trade my 9 month old phone in for cash no NO ANSWER on that 🤷🏻♂️🤷🏻♂️🤷🏻♂️
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Samsung South Africa's replyOfficial
15 Sept 2022, 18:39 Good day Jacques,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Samsung South Africa's reply15 Sept 2022, 18:39
Official
Good day Jacques,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL