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Michelle M

1 reviews | Active since May 2012

30 Nov 2015, 14:02

BRAND NEW Samsung not working/2 weeks no phone

I received my new Samsung S5 on 26 Oct. From the word go I noticed little things that didn't seem right. On 14 Nov. 3 wks later the phone started giving me a \not registered to network". After fighting with Vodacom"

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply30 Nov 2015, 14:09
Official
Hello JosieMarais,

This is acknowledge receipt of your complaint.

The query is currently escalated to our Voice of customer team for further attention under reference number: ***

A senior customer service executive will contact you with further advise on the matter.

Regards
Samsung Team