RR
Ray R

1 reviews | Active since May 2018

01 Feb 2021, 23:16

Boycotting Samsung

After my previous review about my ever so troublesome Samsung Galaxy s7 edge I've decided to boycott Samsung. I really wanted to invest in the latest note but I can't be charging my phone the whole day with you expecting me to everytime repair the battery. A R17k plus phone that only lasts 2 years vs a brand like Huawei that gives no issues ? Ill gladly give samsung up. You have lost a very loyal customer not that you give a damn. Goodbye Samsung.

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply18 Feb 2021, 17:58
Official
  Good Day,   

Your concerns were noted and logged as reference number:  ***

Your complaint was assigned to our escalations department and we have been in contact with you. 

Regards, 
Samsung ZA
SS 
RR
Ray R's update19 Feb 2021, 00:04
Reviewer Update
That is a lie. Nobody has been in contact with me since my last last review but I dont care as I've boycotted you and will be moving on to Huawei. Thanks!