1 reviews | Active since May 2016
Bought a samsunng glaxy alpha was told would receive screen repairs now Im not
<p>Last year I purchased a Samsung Galaxy Alpha, at the time the samsung rep said whats nice is there is ADH on the device meaning I would get a free screen repair or liquid damage repair. I've since taken it to the repairer after getting the phone from Vodacom and had to pay a fee for quotation and then got a bill of R1900 for the repair saying I dontget te fre screen repair as promised. I need my phone back by the end of the week fixed before I leav on business.</p>
Hi Gino
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***Interaction Center - [[ CEP / SSA / ssa090.id ] VOC: ***]
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Gino
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***Interaction Center - [[ CEP / SSA / ssa090.id ] VOC: ***]
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
