BD
Brenda D
1 reviews | Active since Jul 2016
22 May 2021, 21:54
Bought 2 Samsung Ultra Note 20 that comes with TV but only received 1 TV.
On November 2020 my Husband and I bought 2 Samsung Galaxry Ultra Note 20, and they were supposed to come with 2 32 inch TV, I only receive 1 TV, the lady that was serving us at MTN Hemmingways has been doing a follow up for 2nd TV until today we have not received that TV. I am very disappointed in SAMSUNG with that and no one has ever called us and tell us what is happening.
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Samsung South Africa's replyOfficial
23 May 2021, 21:38Good evening Brenda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply23 May 2021, 21:38
Official
Good evening Brenda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS