1 reviews | Active since Feb 2018
Boot Loop Reset Issue
I wish that I had the option to give ZERO stars for this review! I have since the S4 launched been the biggest Samsung supporter. From phones, TVs, soundbars, fridges everything I own is Samsung. After doing ample research on why my Samsung S23+ went off on itself and never went on, I decided to finally post this review. Your Samsung S22 and S23 has a "boot loop" issue. It is fixable at a minimum of R10 000, and then you lose everything on your phone. With this post I wanted to SINCERELY thank you for taking ALL my most precious memories away. I lost my phone with all my photo's of my father that passed, which I can NEVER get back. Plus I had to get a new contract for a new phone and will still be paying for a worthless S23+ until August 2026. The least you could do is fix the problem as it is a Samsung problem. I will in my life NEVER buy anything Samsung again. You lost a loyal customer!!!
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
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Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK