Blank Screen - Cellphone
I bought Samsung Galaxy j1 around May2017 it has been giving me screen problems from 1st week, and I misplaced my Slip but from what I know the Service Provider is able to check when was the Purchase of that cellphone.
Personally I would encourage people to Buy Galaxy J1 as it has this Common fault of Blank Screen, I have been asking people who are using this Model.
Now the Store (Vodacom Express in Phuthaditjhaba) they want to charge me R 1200 to fix the screen, their service is very poor because they are not will to go extra mile to assist me to retrieve my purchase.
as for Samsung I bought that phone hoping that I will get my Cellphone repaired
Dear Tladi,
Please note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Dear Tladi,
Please note your query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
