EA
Ellah A

1 reviews | Active since Apr 2015

17 Dec 2015, 12:15

black screen then blue then purple

My Samsung screen for my galaxy note 4 started turning black in the corner then blue then purple. This phone is like my life, I bought it in game 11 months ago and treat it like an egg. How could this happen approaching Christmas? Is it a manufacturing default and now I have to bear the brunt?

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Replies (1)
Samsung South Africa
Samsung South Africa's reply17 Dec 2015, 16:01
Official
Hello ellahjosh,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Complaints division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind Regards

Samsung SA