Black Friday

<p>I bought a Samsung S7 Edge and it was supposed to come with a TV. I phoned customer care they told me that my details are not loaded they asked me to send them proof of purchase Id number and TV license number. I did that on the 5 Dec to date no one phoned me. I phoned them last week they promised to get back to me. They didn't get back to me. Today i decided to phone them. I spoke to Thando she wanted me to send my staff again i then told her that i did that long ago. i asked to speak to the manager she put the phone down. I phoned again she answered i asked her why did hang up. She said its not her no apology nothing. I again asked to speak to the supervisor she put me on hold and hang up again. Is this how you guys tried your customers</p>