AA
Albert A

1 reviews | Active since Oct 2025

07 Oct 2025, 21:26

Big company, act like a ****a shop

I bought a Samsung fridge at a retailer, had bad service/paid for a new fridge hot a demo, Samsung after sending 2 technician out, and mails and calls, confirming they will refund, they even offer extra discount, yet take no responsibility for their outlets products and services

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Replies (1)
Samsung South Africa
Samsung South Africa's reply07 Oct 2025, 21:28
Official
Good day Albert
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA
:^NM