DS
Duggie S
1 reviews | Active since Mar 2014
29 Mar 2016, 15:15
Beyond pathetic!!!!!
I got the S7 spesifically for the VR gear. Now a friend of mine reveived his set... but guess what... i have not received mine... and the best of all is I got my handset before he did. Beyond pathetic dont you think? Your service and Angela to be spesific is beyond pathetic. For such a big company and this is how you treat customers? I regret all the products that I bought from Samsung!!!!!
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Samsung South Africa's replyOfficial
29 Mar 2016, 16:43Hello jack skellington,
Good day Jack
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Jack
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply29 Mar 2016, 16:43
Official
Hello jack skellington,
Good day Jack
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Jack
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA