KB
Kobus B
1 reviews | Active since Nov 2022
03 Nov 2022, 19:24
Beware of Samsung
Wish I could have given a zero star! Went to a store to buy a new fridge, and saw a brand that I liked. Only to be persuaded by a Samsung representative to buy their product because of their buy and get promotion.
It was explained that it was very simple to register for your voucher, and in a matter of minutes you will receive it. We are sitting on day 5, and ot is still not resolved. The completely ridiculous part(and not explained anywhere), is that they give this voucher in four installments over a one year period. I will NEVER buy a Samsung product again!
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Samsung South Africa's replyOfficial
03 Nov 2022, 19:25Good evening Kobus,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply03 Nov 2022, 19:25
Official
Good evening Kobus,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM