NM
Nthabiseng M

1 reviews | Active since Jun 2014

26 Jun 2017, 07:35

Best Service

<p>I bought a samsung washing machine a couple of weeks ago, upon using it i thought it was mal****ioning and i called their customer care centre to logde a complain last week Monday where i recieved EXCELLENT service and i was told a technician will be available on Saturday but then techniacian called on Tuesday to attend my query. I was at work and i came back late but he was still available to assist. He explained and showed me how to use my machine, i was super impressed with the EXCELLENT service i got from him as well. I got to test it this Saturday and YES i am happy. I also use a samsung phone and when i took my phone for screen repair last year i was also impressed. SAMSUNG IS THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Jun 2017, 09:27
Official

Dear Nthabiseng,

We value and appreciate your feedback.

We thank you for such positive feedback we will share it with the technician involved.

Regards,
SamsungSA