1 reviews | Active since Sept 2010
Been a loyal customer woth no benefits
Im extremely disappointed that Samsung does not reward loyal customers even in the smallest of ways. In this past 3 years I have purchased the following items.A Fridge, microwave, combo washing Machine, 51 inch 3d smart tv, 2 galaxy s4's, samsung ativ tablet, h series sound bar and my latest edition a laser printer. I asked your head office for a loyalty customer discount as i am interested in buying 2 galaxy 6 edge phones and i was told no, sorry. I was prepared to teade my 2 s4's in which is still under warranty for another no. I then gave up and was willing to purchase the phone thriugh my service provider, but they only had black and white. I then rewuested if Samsung would swap a sealed box for a different colour and i was told no. Extremely disappointed, i speny so much money on your products, but now i have realised loyalty has no reward with Samsung, but i have seen other brands repay there loyal customers. I do not have something as small as a samsung tshirt. Good bye Samsung
We thank you for you for sharing your comments with us.
Prices are determined by independent stores. Samsung does not set prices for retailers as they have their own processes and procedures. We thank you for being a loyal customer and hope that the above does not damage your trust in the brand.
Thank you
Kind regards
Samsung SA
We thank you for you for sharing your comments with us.
Prices are determined by independent stores. Samsung does not set prices for retailers as they have their own processes and procedures. We thank you for being a loyal customer and hope that the above does not damage your trust in the brand.
Thank you
Kind regards
Samsung SA
