DM
Daniel M
1 reviews | Active since Jan 2019
06 Mar 2020, 12:52
Be careful and don’t waste your money on any Sumsung products!
Why should I do the running after you, it’s your inefficiencies, why should I be the one running after you to sort out your mess! If this is the manner in which you respond to your customers then why should I do any business with you.
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Replies (2)
Samsung South Africa's replyOfficial
06 Mar 2020, 14:55Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advice on this matter.
Regards
SamsungSA:^LP
Samsung South Africa's reply06 Mar 2020, 14:55
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advice on this matter.
Regards
SamsungSA:^LP
DM
Daniel M's updateReviewer Update
06 Mar 2020, 15:15Your inefficiencies are pathetic! You been escalating this problem since Monday! As business you should know everything about time lines when is “soon” when you have had 3 working days already
DM
Daniel M's update06 Mar 2020, 15:15
Reviewer Update
Your inefficiencies are pathetic! You been escalating this problem since Monday! As business you should know everything about time lines when is “soon” when you have had 3 working days already