MC
Marlene C

1 reviews | Active since Jan 2013

03 Mar 2015, 16:33

Battery on Samsung S3 mini

I have a Samsung S3 mini on contract from Cell C. Within 8 months the phone does not work proper anymore.<br> The phone is still on guarantee so I send it to be fixed. They came back and tell me it is the battery and I need to buy a another one, they only cover the battery for 6 months. You pay a lot of money for a new cellphone just so that it will not even last for 1 year. Where is the time that you can bye something and it last past the guarantee time period. I am very disappointed in Samsung for this quality in there product.<br> I like Samsung product but will think twice before buying Samsung again.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply04 Mar 2015, 10:52
Official
Hello CoetzeeMarlene,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA