MC
Marlene C

1 reviews | Active since Jan 2013

10 Mar 2015, 14:38

Battery on Samsung S3 mini

I would like to thank Mr. Skhosana from Samsung for arranging the replacement of the faulty cellphone battery. We appreciate the prompt response from Samsung stating the battery also has a one year guarantee that was not upheld by the Cell C outlet, according to the manager of the Cell C branch they only give six month's guarantee that made us go up in arms, not disclosing the correct guarantee from Samsung.<br> <br> Thank you and well done for solving this problem timorously!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply10 Mar 2015, 15:42
Official
Hello CoetzeeMarlene,

Thank you for sharing your experience with us.

This is the kind of feedback we strive for, and will take great pleasure in sharing your feedback with Siyabonga and the Samsung Team.

Enjoy the rest of your day!

Kind regards
Samsung SA