ZM
Zandile M

1 reviews | Active since Jan 2016

02 Jan 2016, 07:13

Battery faults

I'm extremely dissatisfied with the Samsung S4 battery that I purchased just over 6 months ago. The battery has a 6 month warranty but why does is only work properly for those 6 month?? Because now I have to charge it at least twice a day and it sometimes won't even get to 100% within 6 hours of charging! It worked well when I first got it but now it seems to also have a 6 month guarantee!! Please fix your batteries, I'm not willing to purchase a new battery every 6 month

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Jan 2016, 12:53
Official
Hello Zar_22,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Complaints division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind Regards

Samsung SA