WT
Wendy T
1 reviews | Active since Apr 2019
24 Apr 2019, 09:24
Bad/discusting/poor service
So after my hallo peter post about no technician phoning me back and the bad customer service. Samsung respinded with a ref no aswell as a will get in touch with you.. jip no calls yet not from compains aswell as a technician. Seems the response on hallo peter was just a **** response aswell. So seems to me we must go to social media/media aswell as omboetsman. Very no more than very bad service.
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Replies (2)
Samsung South Africa's replyOfficial
24 Apr 2019, 09:25Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's reply24 Apr 2019, 09:25
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MC
Samsung South Africa's replyOfficial
25 Apr 2019, 16:14Good day Wendy
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply25 Apr 2019, 16:14
Official
Good day Wendy
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ