Bad treatment

<p>i bought a new Samsung cellphone S6 Galaxy edge plus in November 2016. two months down the line the screen cracked and the phone did not turn on. i reported the matter to Samsung Menlyn and they demanded that i pay R3900 to have the cellphone fixed while it is still on guarantee/warranty. I then fixed the phone myself . they even failed to fix the cracked screen, i am now using a cellphone with a cracked screen that they refused to fix. Worse part i am still paying for the cellphone. i believe that i was not fairly treated by Samsung. the least they could have done was to fix the cracked screen since the phone is still under warranty but they couldn't.</p>