Bad servive and insisted I pay for a repair when new S* screen stopped working

My new Galaxy S8 suddenly had a pink line down the middle of the screen and a day after it stopped working I did pay for screen insurance (incase of drop damage, but I tried explaining that this should be covered by normal warranty. The handset was not dropped The repair then took 3 weeks - they claimed that there were no parts available. On the day of the repair was done , they informed me my phone was ready to pick up..and I should arrange a courier. The courier gets there and is informed that I need to pay R1000.00 for the repair. I ask for an invoice and get sent one withought banking details. I figured I would rather pay these ****** who don't honor their guarantee, then be without a phone another 3 weeks.

It is disgusting I will never allow another purchase of a samsung phone in our company again. Good for you samsung, you lost at least 70 handsets

Hope you are satisfied