MG
Melanie G
1 reviews | Active since Oct 2013
07 Apr 2026, 15:57
BAD SERVICE STILL FROM SAMSUNG
AND STILL NO PROPER FEEDBACK FROM SAMSUNG. Still being send from pil**** to post even after a technician came out and evidence was provided to Samsung that my tv is faulty.
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Replies (2)
Samsung South Africa's replyOfficial
07 Apr 2026, 15:58Good day Melanie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^KK
Samsung South Africa's reply07 Apr 2026, 15:58
Official
Good day Melanie
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^KK
MG
Melanie G's updateReviewer Update
09 Apr 2026, 10:36Good day. Not a single phone call from Samsung after the 2nd Hello Peter revirw this week. This matter has been going on since the 23rd March and no resolution as yet. Regards
MG
Melanie G's update09 Apr 2026, 10:36
Reviewer Update
Good day. Not a single phone call from Samsung after the 2nd Hello Peter revirw this week. This matter has been going on since the 23rd March and no resolution as yet. Regards