1 reviews | Active since Mar 2009
Bad service regarding faulty Microwave
Good day
Kindly find attached pictures of my microwave which is just six months old.I seriously don't know what Samsung service centre did as my door was replaced but it is not aligned properly.You have to push the door close as it does not close like it did before it went to the repair shop.The light inside is not even giving proper light inside as it looks like it shifted.The film of the door looks like it is going to start peeling soon.
I'm very livid with Samsung products.I paid a fortune for the microwave and wasted so many calls on calling Hirschi's and Samsung and I had to endure being without a microwave for a week.
AND THE WORST PART IS I AS A CUSTOMER JUST HAVE TO WAIT ON BOTH HIRSCHI'S AND SAMSUNG RESPONDS.
I'M NOT A HAPPY CUSTOMER REGARDING THIS AS BOTH NISHAN OF HIRSCHI'S AND KOLEOSELO OF SAMSUNG ARE AT TIMES TOO BUSY TO TAKE MY CALL BUT BOTH HUTSCHI'S AND SAMSUNG WAS EAGER TO TAKE MY MONEY?????
REGARDS MR.S.ADAMS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL